InspectorSimulate5 modules10 questions

Subscription software · Relay Desk

Why Customers Leave

Find the strongest churn signals and rehearse a response before acting on them.

Use customer evidence from a subscription company to build a cited churn map, choose the interventions worth testing and rehearse how different customers may respond.

The company case

Company

Relay Desk

A subscription platform with rising cancellations, mixed customer feedback and competing explanations from sales, support and product teams.

Finished work

A cited churn map, intervention priorities and reviewed customer-response rehearsal.

What you will be able to do

  • Turn conflicting customer signals into testable churn hypotheses.
  • Preserve the evidence and uncertainty behind each hypothesis.
  • Prioritise interventions by support, value and reversibility.
  • Use a supported simulation to rehearse customer response.

5 modules. About 95 minutes.

Pass at 80%
Learn the durable AI concept behind the work before opening a Mariete product.

How the project is assessed

Complete the case work, then answer 10 questions tied to the same method and evidence standard. Pass at 80%. Each attempt is stored separately, and the project is free.

About 95 min10 questionsPass at 80%Free

Related projects